Every conversation, handled with context.
Coordinate email, WhatsApp, SMS, and live chat so every customer receives a timely, useful response.
This product is in active development. Book a demo to see the roadmap and early access options.
What teams see after switching this on.
From manual process to intelligent system.
Autence Engage removes the repetitive coordination that slows teams down, while keeping people in control of important decisions.
Outcomes your team can feel.
Every channel, one place
Email, WhatsApp, SMS, and live chat with shared conversation history.
Smart follow-ups
Timely, contextual nudges that keep conversations moving.
Right message, right time
Identify intent and respond with context pulled from your CRM.
Everything you need to run the workflow.
Email automation
Configured around your systems, rules, permissions, and operating standards.
Configured around your systems, rules, permissions, and operating standards.
SMS
Configured around your systems, rules, permissions, and operating standards.
Live chat
Configured around your systems, rules, permissions, and operating standards.
Lead nurturing
Configured around your systems, rules, permissions, and operating standards.
Support automation
Configured around your systems, rules, permissions, and operating standards.
Smart follow-ups
Configured around your systems, rules, permissions, and operating standards.
Conversation history
Configured around your systems, rules, permissions, and operating standards.
One connected path from signal to outcome.
Designed around your process
Triggers, logic, approvals, and actions reflect how your business actually operates.
Connected to your stack
Integrate the tools your team already trusts through APIs, webhooks, and native connections.
Control at every step
Permissions, review points, audit trails, and graceful handoffs keep automation accountable.
Built for business-critical work.
Autence systems are designed with least-privilege access, clear auditability, scoped data handling, and human escalation paths.
- Role-aware access controls
- Configurable retention and data boundaries
- Observable workflow history
- Human approval for sensitive actions
Questions, answered.
How quickly can we start?+
This module is in development. Book a demo for early access timing and a focused discovery on your process.
Will this work with our existing tools?+
Autence is designed to connect modern business systems through APIs, webhooks, and custom integrations.
Can people review AI decisions?+
Yes. Human checkpoints, escalation rules, and approvals can be placed wherever your process requires them.
Autence Engage is coming. Talk to us about early access.
Bring us the repetitive process. We'll map how this product will fit once it ships.